Hi all I not sure if this was posted before but I did find a post similar on the old NR Forum. My problem is with Nikon Service department as they are accusing me of breaking my new D810. I bought my new D810 as of October 2014 and in November if gave me some ERR and blank shots but it corrected it self so I kept on shooting. On Christmas day it shot another blank shot but then again it went away I was thinking on getting it checked out but I hold off doing so as I had my D4 in for service so when I was out shooting the shutter slowed down and completely stopped and the ERR did not go away at all I did everything remove the battery and cards. So I decided to send the camera in and then Nikon responded with a image to Vistek where I bought the camera with a picture of the shutter curtain turned on a angle with a tear in the bottom of it. Nikon is accusing me of poking something into the curtain which I called them and gave them a piece of my mind. I told them on the phone I owned a D70, D70S, D200, D300 and a D700, D4 and now the D810 and I why would I do something as stupid as this as there is no reason to do this as if you even wanted to clean it you got the shutter lockup in settings? So I just wondering why they are refusing to fix it and had anyone else had a similar shutter defect. Sure I had a shutter die on me in my older cameras but that is due to age of the camera and shutter count but the D810 is brand new? I have no problem paying for service if it was my fault and to accuse me of something I did not do and I even told them to open it up as it may prove what happened but they are refusing to open it. Any help would be nice do I keep to screaming at them as I never ever had a issue with Nikon like this ever.