In many of the threads here on NRF there has been good discussions and concerns raised about Nikon Quality Control in their factories. But this issue is not reserved just for the factories...how about the Marketing department and Market Research firm they hire to preform research.
Last week I received an invitation by Nikon to participate in the Owner's Survey to help them understand more about my experience with the Nikon D750. So I selected the "Take the Survey" link. It was a survey for D4S owners. I clicked on one or two items and clicked to go to the next page and it's still D4S. Closed the web page and tried again. Same result so I sent a note to Nikon telling them the link was to the wrong DSLR.
A few days later I received another email with an apology and a statement that they had corrected the error. So I selected "Take the Survey" link and it took me to a D750 survey. Nikon even tells you that the questionnaire will take 25-30 minutes and must be completed by March 16th. So about half way through the questionnaire it went to an older page I had previously completed and it even had my checked boxes selected. I kept going and it happened again and again on the next page. I kept going and finally got to the last questions asking you for other comments on the D750. After listing 10 bullet points I hit save to exit and got an error message. I then started deleting the number of comments and it finally saved. The last comment was their still is an error in the survey questionnaire.
This afternoon I receive the THIRD invitation to participate in the Owner's Survey for the D750. They indicated there was a "technical glitch" and that some of the survey respondents experienced problems taking the survey. They corrected the issue and apologized for the issue and hoped that I would still consider participating.
So I selected the "Take the Survey" button and completed the 30 minute survey.
So what ever happened to "RIGHT FIRST TIME". With the glitches in the factory on the D600/D800/D750 and now their Marketing Research group you wonder what the heck is wrong. Of course, the survey questionnaire could be internal or external issue. I can understand one mistake but it took them 3 times to get it right. This does not make me feel confident in Nikon. What are your thoughts?
D750 & D7100 | 24-70 F2.8 G AF-S ED, 70-200 F2.8 AF VR, TC-14E III, TC-1.7EII, 35 F2 AF D, 50mm F1.8G, 105mm G AF-S VR | Backup & Wife's Gear: D5500 & Sony HX50V | 18-140 AF-S ED VR DX, 55-300 AF-S G VR DX |
|SB-800, Amaran Halo LED Ring light | MB-D16 grip| Gitzo GT3541 + RRS BH-55LR, Gitzo GM2942 + Sirui L-10 | RRS gear | Lowepro, ThinkTank, & Hoodman gear | BosStrap | Vello Freewave Plus wireless Remote, Leica Lens Cleaning Cloth |