My Multi Selector Wheel is GONE!

Mike720

I just switch to NIkons and so far I love it. This is my first Pro-level camera and it just works right and capture beautiful images. The only thing that has gone wrong is after my 1ST SHOOT!, somehow the multi selector wheel and ok button are gone!!! I don't when if could have come off, most likely when I was packing up. I am sending it into Nikon for repair but I wanted to ask if this has happened to anyone else with any Nikon. I came from canon shooting with Rebels and I never had any issue with parts falling off. I take very good care of my equipment and I'm shocked and upset that this happened. Now I'm worried that when this gets fixed it will happen again. So has anyone had anything like this happen?

spraynpray

Welcome to NR Mike720.

I have never, ever heard of anything falling off before. It could of course be a manufacturing fault, but my money is on the camera swinging and getting a knock which just took it clean off - perhaps without you even being aware it happened.

Nikon will fix it OK, but if there is evidence it is your fault, you may have to pay. I doubt it though, because in my experience, Nikon Service centres are fair and fast (unlike Canons).

Juergen

Hi Mike,
never heard of something like that. Which pro-level camera model is it? Are there any other visible signs of an impact? Can you take a photo of it and post it here?
Jürgen

henrik1963

Hi Mike.

No it is not normal for things to fall off of cameras. No matter what happend your camera has to go to a Nikon Service Center to be fixed. See what they have to say.

Glad to hear that you like the pictures that comes out of your new camera.

The sooner you send in your camera the sooner you can make good looking pictures.

Best of luck and please report back

cowleystjames

Which camera and can you post a picture so we can see for ourselves.
Never known such an occurrence, are you talking about the toggle on the back of the camera or the command wheels?

sevencrossing

No I have never heard of this ether
some more details please Mike
which Camera ? were did you buy it ?

shawnino

Wow, no joy. Sorry to read this.

Picture would be worth the proverbial thousand words.
Which body?
To paraphrase Shakespeare, does it appear the buttons fell off, or does it look like they were, from the body, untimely ripp'd?

ChasCS

Hard to believe, and difficult to picture without a proof , photo!!
Good luck getting it fixed and returned soon for your photo taking pleasure.
If it was your fault, please be more careful in the future. If not, enjoy it to Thee fullest, but handle with care.

obajoba

Heh, the multi-selector pad on my D4 has come off several times (the lower one for shooting vertically.) Fortunately, it snapped back on without an issue. I haven't had this problem in quite a while because I got annoyed and figured out how to put it back on "correctly." Been good ever since.

cowleystjames

Something tells me Mike720 might have been on the waccy baccy judging by the lack of response. Probably seeing little fairies now!

Mike720

https://drive.google.com/file/d/0BxDbTZkSUbDiLW41Rm9JRGlXOTQ/edit?usp=sharing
https://drive.google.com/file/d/0BxDbTZkSUbDiVlNVZ3VxWF9DZ0E/edit?usp=sharing


Sorry I'm not sure how to post pics on here.
Thanks to all the great responses. I have a D610 and I was careful through out the night to make sure I didn't bang it into something and I use a sling strap so it would have been really hard to hit the back of the camera while shooting. I think it might have happened when I was putting it away. It got caught a little when I was putting it into my bag but I wouldn't have thought enough to break a piece of the camera off. Hopefully the pics work and you guys can see what happened, but as you can see there is no signs of any kind of damage, except for the missing multi selector. I emptied the entire bag to see if the wheel or button was in there and no luck. I'm going to Nikon Wednesday, I'm about 15 mins away from their headquarters, I hope they have the part and can pop it back in and give me a little info as to what happened.

And cowley I'll let you know if the fairies have any messages for you.

Thanks
Mike

PB_PM

That is an odd one Mike, I'm sure Nikon will get it all fixed.

Mike720

I hope so. I'll keep you guys updated.

ChasCS

That is just wrong!! :-( No doubt about it... Either way, that should be a relatively quick and inexpensive repair provided the parts are redilly available?

Hope they are , and you hit the ground running, and shooting soon.

kyoshinikon

That is just weird. Maybe Nikon changed the guts of the multi selector switch for the worse but the concequences are rare. Their D600 seemed to be Cheaper than the almost identical D7000 which tells me something not good.

It could of course be a manufacturing fault, but my money is on the camera swinging and getting a knock which just took it clean off - perhaps without you even being aware it happened.

Given the abuse my gear goes through, that is unlikely. Just yesterday I was shooting moto and I jumped a berm. What I didnt see was that the other side was overwatered. While my D7000 was held high during the 6ft fall my d700 hit the ground at full force and to add to it, it was mud slush so the camera was dripping of mud. Picked the rocks out of the glass, sprayed the lens with water and kept on shooting. Nikons for as far as I know are durable...


Good luck on getting it fixed mike and welcome.

Mike720

If this wheel is designed to pop off instead of break off, I'm going to chat up the techs and see if I can get a backup just incase.

Photobug

Interesting, in owning a bunch of Nikon SLR's and DSLR's over 40 years I have never heard of a part falling off. Yes, coming off when hit by an immoveable object. Let us know if they fix in under warranty or if you have to pay. Good luck.

spraynpray

If what I said didn't happen, I would put my money on obajoba's experience being what happened to you - meaning that it was a manufacturing fault (the part was not fully clicked in) but when it came off it did so without you seeing it and picking it up.

I'm sure it will be fixed under warranty and fitted correctly this time. Be sure to ask then to check it will not come out again.

Rx4Photo

That's crazy!! Even if Nikon repair pops another one on and sends it back to you at no charge I'd still take the stance that after paying so much for the camera, dials and buttons shouldn't simply pop of so easily. The only thing that's disappeared from mine is the rubber viewfinder gasket. It has rubbed off when the camera is pulled out of the camera bag against the side of the bag.

spraynpray

S#*t happens Rx4Photo, and as S#*t goes, that s#*t ain't bad.

John

Hi Mike,

Generally speaking Nikon camera's are high quality build.
The higher grade "PRO" models are even small tanks.
Just look at this example:
http://nikonrumors.com/2011/03/26/nikon-d3s-camera-falls-from-a-motorcycle-continues-to-shoot.aspx/
I myself have used my D800 in a small blizzard without any problem (to the camera; my mortal husk was less resilient to the weather ). Nikon pro camera's have been used in the antarctic, the arctic, warzones, in space,...
So, they are tough.
The D600 and 610 are advance "prosumer" camera's and as such might be a little bit less resilient than the top of the line pro cameras but they still can take quite a lot.
Parts should not just fall of.
However, even the best equipment can fail. Perhaps it got a very unfortunate knock or perhaps it's a rare case of a manufacturing defect.
Just get is repaired and don't stress about it.
Once they fix it the camera will be fine for a very long time.

obajoba

This looks an awful lot like what was happening to my D4. If you still had the part then you could easily reattach it. Nikon should fix this under warranty IMHO. Mine came off the first time while I was simply using it. So, yeah, they should fix it.

Mike720

thanks for the info obajoba I'm having the same issue at you. Lets just hope its easily as fixed.

husker67

I have a Nikon D7100 which did sustain a drop, all function on the body seem to be working well, but
the "OK" button is missing....this is not OK.....I contacted Nikon about repair and have the information necessary to send it to them...this is a used, personal purchase body. I have ordered an "OK" button from
China on eBay, can this simply be snapped in place and start working? Just trying to bet this camera
functionally fully and considering options....I'm sure sending it to Nikon is best, but if simply pressing in
a new button will work, I'm fine with that...

Photobug

You might as well have them test the entire camera to be sure it's within specs. Is it in or out of warranty? Either way, I would send it back. You will get a nice 6 month warranty with it. And you will get a new skin (hand grip) on the body.

Pistnbroke

nobody asked if it was a grey import ? and if its a 600 it needs a new shutter or it will have zero value on re sale.