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I sent in my camera almost a week ago and I still haven't received an email saying they (Nikon) have received it. UPS shows it delivered. Is this normal or should I be burning up some phone lines?
Thank you very much. I'll reign in my normal reaction (fly to LA and demand immediate response) and sit tight for a few more days. Having read some of the turnaround times here, I thought that maybe I hit the leading edge of a wave of returns or something.
I love Hongkong--I used to run a service center there myself. I don't know about walk-ins at the LA Nikon service center, but many years ago I walked into a minolta service center here in LA with a dirty lens from my CLE and they disassembled it, cleaned it, and tested it in less than an hour, no charge, and no paperwork required to show I bought in in the U.S. (I didn't). The engineers were Japanese and they were surprised that I could speak Japanese...maybe that helped get fast service: they might have thought I was somebody.